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Voice & Tone Examples — About us

Before:

COMMITTED TO OUR CUSTOMERS

Keeping our customers connected to what matters most – be it family, school, work or entertainment – is our top priority. Our focus on an enhanced customer experience; products and services that make the lives of our customers easier; and reliable local service helps us deliver on this commitment.

We live in the communities we serve, and our goal is to be the most trusted provider of communication and entertainment services to our customers and neighbors. That’s why we offer 24/7 technical support, and more importantly, have local offices in the majority of our markets where our customers can talk with a customer service representative in person.

Our Values — do right by those we serve, drive progress, and lend a hand — guide the way we do business and enable us to uphold our responsibility to the individuals and families who enjoy our services.

After:

ALWAYS WORKING FOR OUR CUSTOMERS

At Sparklight, we are always working to strengthen our connection for and with our customers. It’s our promise to go the extra mile for you, working behind the scenes to provide the best internet experience possible.

We are here to make the lives of our customers easier; and reliable local service helps us deliver on this promise.

We live in the communities we serve, and our goal is to be the most trusted provider of communication and entertainment services to our customers and neighbors. That’s why we offer 24/7 technical support, and more importantly, have local offices in the majority of our markets where our customers can talk with a customer service representative in person.

Our Values — do right by those we serve, drive progress, and lend a hand — guide the way we do business and enable us to uphold our responsibility to the individuals and families who enjoy our services.


Voice & Tone Examples — Social media

social media
social media

Voice & Tone Examples — E-mail

Before:

email old

After:

email new